Joist is a B2B marketplace designed to connect businesses with service providers specializing in niche IT and technological fields.
About
Joist simplifies the traditional search/hiring process and provides a centralized platform for discovering various industry-specific services. Providers post detailed service descriptions, which are then accessible to international clients in need. This dual-sided structure ensures an efficient process for both parties, prioritizing quality, speed in service delivery, and financial security.
Benefits
Convenient Search for Specific Expertise
Finding specialized skills in industries like aerospace, IoT, robotics, production automation etc. is often much harder than locating everyday services like plumbing. With Joist, clients can quickly connect with experts in niche fields.
Customizable Service Offerings for Providers
Service providers can fully customize their service packages, detail every aspect of their offerings and even create special add-ons for clients with unique requirements not covered in standard packages.
Financial Security
Joist ensures all transactions are safe by moderating every deal through the platform. Providers only receive their payment once the client confirms the task is completed. This system eliminates common risks associated with freelance agreements.
Finding Niche Experts Made Simple
With features promoting quality assurance, headache-free collaboration, and secured transactions, the marketplace offers a perfect solution for sourcing expertise.
Roles in the system
Provider
Skilled professionals or teams offering niche expertise in technical and IT-driven fields. Their goal is to gain visibility, connect with relevant industry players and offer them different service packages.
Buyer
Organizations or individuals seeking experts in complex fields such as robotics, aerospace, IoT, automation, data science, etc. Buyers want their tasks to be completed in full accordance with the agreed terms.
How it works
Features
Service Customization Options
Providers can create multiple service tiers, offer add-ons, and even handle additional (individual) off-list tasks to meet the client requirements.
Transparent Financial Management
The risk-free system ensures secured transactions. An integrated wallet and detailed statistics help track ongoing and completed orders, along with their amounts.
Secure In-Platform Communication
A built-in chat system facilitates direct communication between clients and providers. No extra channels needed—all project details and payments are discussed/conducted on Joist to ensure the safety of all parties involved.
Provider’s home page
Service provider can showcase services with customizable package options, add-ons, and descriptions. The interface also includes order tracking to view ongoing, completed, and pending requests. Financial management tools enable secure payments handling.
Provider’s service page
The service management section lets providers view and manage created services in one place. The layout features a categorized grid view, allowing services to be sorted by type, status, or popularity. Each service displays key details; providers can edit listings directly, updating descriptions or features, and adjust pricing/availability as needed.
The Smarter Way To Sell Your Services
Convenient tools for effortless service listing, performance tracking, and secure payments—all in one place.
How to create a service?
A clear structure helps logically outline all service details, so no specific aspects are overlooked. Providers can create multiple package options with different budgets and service volumes, plus include add-ons for additional tasks.
Order Management
The section gives providers full control over their orders on the platform. Here, they can track the status of each order in real-time, along with progress and deadlines. Providers can easily update order statuses as tasks are completed, maintaining clear communication with clients.
Transactional Overview and Management
A centralized hub enables efficient payment tracking for every project providers undertake. Features include filtering options to sort payments by type, period, or status, and detailed summaries of all transactions.
Buyer’s home page
The clutter-free interface allows buyers to quickly find suitable services from a list of recommended options or use keyword search. Buyers can immediately navigate to the most used sections like challenges or services, or visit separate dedicated sections to check payment statuses, transaction history or anaytics.
Buyer can search services
A user-friendly search feature helps clients find services using keywords. Using filters, buyers can sort suitable options and choose the provider that best meets their current requirements.
Your Marketplace For Precision Tech Partnerships
Find precise matches for your projects and forge partnerships that bring exceptional value to your business. With Joist platform, finding the right expertise has never been easier.
How to order a service?
Buyers can choose from several predefined service packages, paying instantly via credit card right on the platform, with funds securely held until the provider completes the task and the client confirms satisfaction. Progress tracking is available through a dashboard.
Buyer’s orders page
Buyers can manage all service engagements and see active, completed, and pending projects with real-time updates on progress and deadlines. Payment statuses and transaction history are displayed in a dedicated section. Filters make it simple to locate specific projects by status, date, or price.
Client-Provider Chat
With real-time messaging and integrated chat tools, buyers and service providers can quickly discuss project details, ask questions, and exchange necessary documentation/files.
Development process
EDE researched the market to shape the platform’s vision, and then collaborated in strategy sessions with stakeholders to define core features and technical goals. We established a clear roadmap, timelines, and deliverables to ensure everyone is on the same page.
We created wireframes to outline the platform’s structure and navigation flow, then developed interactive prototypes to demonstrate key functionalities and user interactions. After the review, final designs were polished and prepared to guide the development phase.
Our frontend and backend teams transformed designs into a fully functional platform. We built scalable architecture, integrating all key features. Before launch, the platform underwent rigorous testing (performance, functionality, and user acceptance checks).
We set up the production environment to ensure Joist was ready for real-world use. We conducted final system checks to confirm the platform was stable, functional, and secure under anticipated user loads. EDE team prepared launch materials, including user documentation.
Final results
Optimized Service Workflow
The buyer-provider collaboration flow keeps all processes simple and effective. Providers can quickly complete tasks, while buyers achieve their goals with minimal effort.
Transparent Personal Dashboards
Both buyer and provider interfaces display only the most relevant details about ongoing projects. Users quickly access key info, monitor progress, stay in control of finances.
Clutter-Free Navigation For All Parties
Both clients and service providers can quickly find what they need and focus on their work without distractions, making every interaction smooth and efficient.
Technologies
For this project, EDE team used multiple technologies and frameworks. Next.js helped us enhance the platform's performance (great server-side rendering capabilities). TypeScript helped us improve code maintainability. With Ant Design, we managed to deliver a consistent user interface. React Query helped us streamline data fetching and state management.
NextJS v14
TypeScript v5
AntDesign
